Legal Notice

Business Information

Business Name: Muse by Raina
Country of Operation: Pakistan

Muse by Raina is a fragrance and personal-care brand offering products for everyday personal use.

Website & Content

We make reasonable efforts to ensure that the information published on this website is accurate and up to date. However, product availability, pricing, packaging, descriptions, photographs, and promotional offers may change from time to time.

Muse by Raina reserves the right to correct errors, update information, modify prices, discontinue products, or change promotional offers without prior notice.

All website content, including product photographs, product descriptions, graphics, logos, designs, written content, and other original materials, is owned by or used with the permission of Muse by Raina. Such content may not be copied, reproduced, modified, distributed, or used commercially without prior written permission.

Product Information & Use

Our products are intended for their stated purposes and should be used according to the instructions and precautions provided with the product.

Individual experiences with fragrance and personal-care products may vary. Customers are responsible for reviewing product information, ingredients, and usage instructions before use.

If a product causes irritation or an unexpected adverse reaction, discontinue use and contact us.

Muse by Raina does not guarantee that every product will be suitable for every individual, as personal sensitivities, preferences, and circumstances may differ.

Customer Information & Privacy

When you place an order or contact Muse by Raina, we may collect information necessary to process and fulfil your order, communicate with you, provide customer support, and prevent fraudulent or unauthorised transactions.

This may include information such as your name, phone number, email address, billing or delivery information, order details, and communications relating to your order.

We use customer information only for legitimate business purposes and do not intentionally sell customers' personal information to third parties.

Information may be shared with service providers such as payment processors, courier companies, website/service providers, or other parties where reasonably necessary to process an order, provide a requested service, maintain our website, prevent fraud, or comply with applicable legal requirements.

We take reasonable steps to protect customer information; however, no website, electronic communication, or method of storing information can be guaranteed to be completely secure.

For more information about how we collect, use, and protect personal information, please refer to our Privacy Policy.

Fraudulent or Suspicious Orders

Muse by Raina reserves the right to verify, delay, decline, or cancel orders where we reasonably suspect fraudulent activity, misuse of the website, false information, repeated refusal or non-receipt of COD orders, or other activity that may result in a financial or operational loss to the business.

Where appropriate, we may request additional order confirmation or an advance payment before dispatch.

Third-Party Services

Our website may use third-party services, including payment providers, courier services, website applications, analytics services, advertising platforms, and other service providers.

Muse by Raina is not responsible for the independent policies, practices, availability, or actions of third-party services. Their respective terms and privacy policies may apply when you use their services.

External Links

Our website or communications may occasionally contain links to third-party websites or services. These links are provided for convenience, and Muse by Raina does not control or assume responsibility for the content, availability, security, or privacy practices of third-party websites.

Limitation of Information

The information provided on this website is intended for general product and business information and should not be considered professional medical, dermatological, or healthcare advice.

Customers should seek appropriate professional advice where necessary, particularly in relation to known allergies, sensitivities, or medical conditions.

Policy & Terms

By using this website or placing an order, you acknowledge that you have read and agreed to the applicable policies and terms of Muse by Raina, including our:

• Privacy Policy

• Terms of Service

• Shipping Policy

• Return & Refund Policy

Muse by Raina reserves the right to update its policies and website information when necessary. Updated policies will be published on the relevant pages of the website.

Contact

For questions regarding this website, our products, or our policies, please contact:

Muse by Raina
Email: musebyraina@gmail.com
WhatsApp / Phone: 0314-4177811 / 0370-6441313